Leading & Managing People

People management is an important responsibility. It’s also rarely easy, at least not to start with.

Most people slip into management roles without formal training. Suddenly they have people reporting into them, relying on them, looking up to them, critiquing them. However, they don’t have the skills or confidence to respond in a way that gets the best out of everyone.

Making it up as you go and learning on the job work to an extent, but can be slow, painful and expensive if mistakes are made. Productivity, efficiency and motivation can slide while your managers are finding their feet and upholding morale and and retaining talent can become a challenge. Research from employee engagement experts, Gallup, supports this and shows that one in two voluntary leavers quit because of their direct line manager.

Taking a psychological and rounded approach to working with people so that they understand themseves and others better, your managers will learn;